PSYCHO TATTERS

Refund and Returns Policy

Last updated: June 10, 2026

 

Psycho Tatters Return & Refund Policy

Effective Date: June 9, 2026

At Psycho Tatters, many of our products are made-to-order or fulfilled through print-on-demand (POD) partners. Due to the custom nature of these products, we maintain the following return and refund policy:

1. Buyer’s Remorse

  • We do not accept returns or issue refunds for buyer’s remorse.
  • This includes:
    • changing your mind
    • ordering the wrong size
    • color expectations
    • accidental purchase
  • Please carefully review sizing charts and product details before placing an order.

2. Damaged, Defective, or Incorrect Items

  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
  • Include:
    • Order number
    • Description of the issue
    • Photos of the product and packaging
  • We will work with our POD partner (e.g., Printful) to resolve the issue and may:
    • Send a replacement item
    • Issue a partial or full refund
    • Provide store credit
  • In many cases, customers are not required to return the damaged item when using POD fulfillment.

3. POD & Made-to-Order Products

  • All print-on-demand or made-to-order items are final sale except in cases of damage, defect, or fulfillment error.
  • Psycho Tatters abides by the POD provider’s return policies (e.g., Printful).

4. Exchanges

  • Size exchanges may be considered on a case-by-case basis depending on:
    • Product availability
    • Fulfillment partner rules
  • Customers are responsible for reviewing sizing charts before ordering.

5. Non-Returnable Items

  • Made-to-order apparel
  • Limited edition items
  • Sale or clearance products
  • Gift cards
  • Custom or personalized products
  • Washed, worn, or altered items

6. Refund Processing

  • Approved refunds are issued to the original payment method.
  • Processing time depends on your payment provider or bank.
  • Psycho Tatters reserves the right to deny any refund request not compliant with this policy.

7. Lost or Stolen Packages

  • Once a package is marked delivered by the carrier, Psycho Tatters is not responsible for lost or stolen packages.
  • We may assist on a case-by-case basis, but replacements/refunds are not guaranteed.

8. Contact for Returns or Issues

For damaged, defective, or incorrect items, contact:

Email: support@psychotatters.com

Include:

  • Order number
  • Full name
  • Description of the issue
  • Photos if applicable

9. Policy Updates

  • Psycho Tatters may update this Return & Refund Policy at any time.
  • Updated versions become effective immediately upon posting.